Desktop Remote Monitoring Service, A Great Way To Increase Productivity

Countless studies have revealed that a majority of employees who have access to the internet during their workday spend a lot of time conducting non-work related web browsing at the expense of their employer. The result is hours upon hours of lost production and potential profits. But there is a way to effectively increase production and it comes in the form of a desktop remote monitoring service.

You may have tried various tools and tactics to keep your employees on track, only to find that you were wasting your money. Cutting internet access is probably not an option. Using internet filtering services may block websites that your employees need to access to do their jobs. Restricting access to the internet is too costly and time consuming.

For these reasons, you may be considering a desktop remote monitoring service. These services provide professional internet monitoring and keep tabs on how much time your employees devote to productivity and how much time they spend playing at your expensive. Furthermore, these services can also be used to ensure that your employees are not accessing websites that can be harmful to your network or that they are not leaking confidential data, either unintentionally or not.

There are many tools available to choose from. Some things that a business owner needs to consider are the cost of the services, what is monitored, and how the data that is being monitored is accessed. Monitoring internet usage can be a full time job for one or more people, so the employer also needs to think about the additional manpower and resources that will be needed.

As technology costs get lower, monitoring software and services also get cheaper. In fact, some basic software packages are free. Online services will provide the programs that you need without business owners having to invest in costly tools or worry about upgrades.

You will also have to consider how in depth you want the monitoring to be. Basic monitoring programs keep lists of what websites your employees viewed without much additional data. More advanced programs can capture detailed information about their internet activities, such as how much time was spent on each website or what was downloaded or uploaded to and from the website. Other programs even log employee keystrokes, capture emails, and can even record voice.

Desktop remote monitoring services work in two different ways. The more secure, costly method is to have the monitoring serviced connected directly to your network. This requires that you have specialists employed for the task, but it keeps all of the data on your local network where it cannot access the internet. Outsourcing to an online remote monitoring service, on the other hand, is much cheaper. However, there is a risk that the data could be intercepted by competitors to your business.

No matter what software package of service that you ultimately choose, you have a legal obligation to inform your employees that you are monitoring their activities. Otherwise, you could be breaking the law and be punished with lawsuits, fines, or imprisonment. The most effective way to make them aware of the monitoring is to have your employees sign documentation that they acknowledge and consent to the monitoring.

A great way to increase productivity and profitability in a workplace that has internet access is through desktop monitoring services. They give business owners the ability to monitor internet usage without truly restricting access. And for some businesses, the increase in profits may even outweigh the costs of these services.